Frequently asked questions

Why use Wanderlum?

(*) Because you can book classic and different expeditions
(*) Because you will live authentic experiences... hand-picked and evaluated
(*) You can choose the full service with transportation, an especialized expedition or to book directly with the community which provides the service
(*) We keep prices at the official rate, as if you purchased directly with our partners, and even negotiate discounts or better rates for you
(*) Whenever you book with us or recommend us, you may earn points, redeemable for other tours
(*) Because we provide custom-made excursions, based on the size of your group, frequency, language, places and activities of interest, etc.
(*) Because you find information of popular places and hidden-gems in Yucatan peninsula; which you can visit on your own or with a tour

What is Wanderlum's social impact?

(*) A relevant portion of tours stimulate local economy by hiring activities with local-guides groups
(*) Over 50% of the services use communities activities, which strengthen their social growth
(*) Inclusion activities - both for the tours and for the free info sections, we promote current accessibility efforts and public suitability: kids, elders, and people with disabilities
(*) A better nature care and outdoors behavior - both during tour execution or when promoting an attraction, we highlight recommendations based on the place in question

Which payment methods are available?

You can pay online with a Visa or Master Card credit card.
If you prefer, you can contact us to wire transfer or pay cash at a Mexican convenience store.

Do I need to have a user to book an experience?

No, you can book without creating a user. You can input your data directly at your shopping cart.

Why should I create a user?

You can earn points, redeemable for other tours, for every experience you book with us or for one of people you recommend to us. You can do so with our Rewards program, which you join with your Wanderlum account.
With your user, you can share your travel experiences, photos, give tips about the area or services… each post is a recommendation, which means... it's yet another way of getting rewards!
Aside from saving the places you've visited, you can filter based on the ones you are missing, create maps, itineraries, and more.

Which services can I book with Wanderlum?

We gather expedition packages for places of interest with different activities or custom-made. You can also obtain great packages for Xcaret's group parks. Additionally, we can help you with car rentals, accommodation, nannies services, photo-shoots…

We keep prices at the official rate, as if you purchased directly with our partners, and even negotiate discounts or better rates for you.

Join Wanderlum's community and dare to live Southern Mexico.
Contact us! Or discover and filter great experiences at:

www.wanderlum.com/rsvps

Aside from expeditions, ¿what free info do I find at Wanderlum?

In the blog section you can find articles to discover places or recommendations in the region. You can learn with a story and pictures, some of the activities we've been most moved by.
Also, we offer an area for places and attractions recommendations, as well as a city and states views. Within each you get contact info, short description, available activities, and accessibility.
(*) General info: photos, map, estimated costs, how to get there (e.g.: an expedition, car, bus, boat)...
(*) Activities: details and recommended physical-condition level; for example, you may be able to only enjoy a cenote and swim, or pay for a package including scuba diving, kayak or biking
(*) Recommended trips: popular complimentary places or activities
(*) Nearby and similar places

We and our community are always adding and updating available information. Have a comment or suggestion? please let us know.

Can I share my blog posts?

Of course! Share your post, we only need to have your username, the post and photographs you want to include. Email us at hello@wanderlum.com
Our committee will check it and notify you its publication status.

Can I add or recommend places?

Yes, we encourage you to do so! If you would like us to add places, cities, activities or services, please let us know.

How do I get information about public transportation?

Places show info on how to get to... with available routes, each with different transportation methods; click on the route you would be most interested at to see full details.
Or, under the map you can bring up Google Maps, where you can see other available transportation options.

How can I help Wanderlum?

Join Wanderlum's community and dare to live Southern Mexico.
Contact us! Or discover and filter great experiences at:

www.wanderlum.com/rsvps

To keep our suggestions unbiased, we do not accept payment for placing destinations or attractions. Instead, we can keep Wanderlum running if you decide to book trip services through us.

We keep prices at the official rate, as if you purchased directly with our partners, and even negotiate discounts or better rates for you.

Use the following links to buy from: Experiencias Xcaret, Booking.com,Viator tours, Amazon, G Adventures, Expedia.com.

How do I collaborate with Wanderlum?

Contact us or email us at sales@wanderlum.com if:
(a) You want to reach new online clients and promote your services at Wanderlum.com
(b) You send or have a group who wishes to explore Yucatan peninsula and you are searching for something different... We can help you
(c) You would like an additional, complimentary income... while providing a valuable service to your customers
(d) Do you have other ideas to work together?
Or visit

www.wanderlum.com/partners

We are here to help you

  • Challenge hidden-gems for you, and your partner, friends, cousin, aunt, colleagues...
  • Enjoy our rewards program and live more expeditions... get a custom package or earn points.
  • Learn from traditional and authentic experiences in Yucatan peninsula.